Mettler, Tobias
Digital world Switzerland University of Lausanne
Fischer, Karen
Wealth United States University of Washington
Ramos, Isabel
Digital world Portugal University of Minho
Hiilamo, Heikki
Social Policy Finland University of Helsinki
Speaker TBC Health

Keynote by Isabel Ramos: Augmented Collective Attention

In the digital economy, the information available to organizations can be a source of confusion and uncertainty. The vast amount of information coming from the most diverse internal and external sources, together with the increasing difficulty in determining its reliability / utility, makes it difficult to identify and focus on the aspects relevant to the success of businesses and individuals. Organizations and individuals suffer from attention deficit, have difficulty in creating consistent understandings of reality and feel overwhelmed by events that they failed to anticipate. In this context, it becomes imperative to focus on organizational attention, scarce collective and distributed resource of organizations that must be managed and expanded by the combination of human and technological attention. This keynote will focus recent research in the area of ​​augmented human attention, contextualizing it in the theory of organizational attention developed by William Ocasio, complemented by Claus Rerup’s explanations on the dimensions of quality of attention. Several studies of organizational attention mediated by information systems will be presented to conclude with some recommendations to implement augmented collective attention.

Isabel Ramos is Associate Professor (PhD, Habilitation) at the Department of Information Systems of the University of Minho in Portugal. She has a PhD in Information Technologies and Systems, specialization in Information Systems Engineering and Management. Isabel Ramos is Director of the Doctoral Programme in Information Systems and Technologies and President of the Portuguese Association for Information Systems.

Isabel Ramos coordinate Information Systems and Technologies research groups since 2006 in the ALGORITMI centre of University of Minho. Her international collaborations have taken place within the framework of research associations and networks such as Association for Information Systems (AIS), European Research Centre for Information Systems (ERCIS) and Internal Federation for Information Processing (IFIP). She was awarded the IFIP Outstanding Service Award and IFIP Silver Core Award.

Keynote by Heikki Hiilamo: Debt as a new form of inequality

The increase in household debt has led to an over-indebtedness epidemic among the rich countries. Over-indebtedness is associated with intense individual suffering and social ills. The problem of over-indebtedness is closely linked to wealth inequality. A poor man’s debt is a rich man’s asset. It is ultimately the rich who are lending the poor through the financial system. Loans serve an important societal function in promoting human capital investments and owner-occupied housing. Accumulated capital also helps individuals and households to face social risks. However, in heavily mortgaged economy the decline in housing prices and other types of economic shocks hit especially hard those who have the least, and it widens the gap between the rich and the poor.

PhD Heikki Hiilamo works as a professor of social policy at University of Helsinki. Previously Hiilamo has worked as research professor at Social Insurance Institution on Finland. Hiilamo has the title of Docent from University of Tampere and University of Eastern Finland. Hiilamo’s research interests include family policy, poverty, inequality, welfare state research and tobacco control. His articles have appeared in leading international journals including American Journal of Public Health and Social Science and Medicine. He is authoring a book on household debts for Edward Elgar.

Keynote by Karen E. Fisher:  Determinants of Information Poverty, Wealth and Resilience in Refugee Camps: Effects of Gender, Place and Time

Abstract: What is information wealth for the millions of people forcibly displaced by war and persecution? In 2018 almost 70 million people are displaced, half of whom are children, and majority residing in low to middle-income countries close to situations of conflict. In this keynote, Dr. Fisher draws upon years of embedded fieldwork at UNHCR Za’atari Camp, by the Jordan-Syria border, to discuss the concept of Information as Aid and how determinants of Information Poverty affect human resilience. Using co-design and information science techniques, Dr. Fisher draws upon the high constraint, low affordance environment of refugee camps, and how factors such as gender, place and time affect social inequalities, and can guide the design of libraries and information systems.

Karen E. Fisher is a Professor at the Information School and Adjunct Professor, Communication, University of Washington, USA, and Visiting Professor at Abo Akademie University (Finland), Newcastle University Open Lab (UK), and Siegen University (Germany). An advocate of humanitarian research, Dr. Fisher focuses on understanding the information worlds of displaced people in the Middle East, using co-design and field methods to help build capacity for education and literacy, health, livelihoods, protection, social engagement and cultural preservation. Embedded at UNHCR (UN Agency for Refugees) Za’atari Camp since 2015, Dr. Fisher works with people of all ages and ability, along with UN agencies and NGOs. Her current UN mission the “Za’atari Camp Life Project: Resilience through Food, Art, Community and Innovation” (ZCLP) brings global awareness to the plight of the 7 million people displaced by the Syrian conflict. Website: